Terms of sale
We will fully refund you if you do not receive your order within 15 days. (Valavibe 15-day Protection)
This site is operated by Valavibe.
The terms "we," "our," and "us" used on this site refer to Valavibe.
Valavibe provides this website, along with all information, tools, and services available on it, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting this site and/or purchasing any of our products, you engage in our "Service" and agree to be bound by the following terms:
These Terms of Sale and Use apply to all users of this site, including but not limited to users who browse the site, sellers, customers, merchants, and/or content contributors.
Please read these Terms of Sale and Use carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Sale and Use.
If you do not agree to all the terms and conditions of this agreement, please do not access the website or use the services offered on it. If these Terms of Sale and Use are considered an offer, acceptance is expressly limited to these Terms of Sale and Use.
All new features and tools added later to this store will also be subject to these Terms of Sale and Use.
You can view the most recent version of the Terms of Sale and Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly to stay informed of any changes. Your continued use of or access to the website after any changes have been posted constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell you our products and services.
ARTICLE 1 - TERMS OF USE OF OUR ONLINE STORE
By accepting these General Terms of Sale and Use, you confirm that you have reached the age of majority in your country, state, or province of residence, and have given your consent to allow any minor under your care to use this website.
The use of our products for illegal or unauthorized purposes is strictly prohibited, and it is also forbidden, in connection with the use of the Service, to violate the laws of your jurisdiction (including, but not limited to, copyright laws).
It is prohibited to transmit worms, viruses, or any other destructive code.
Any violation or breach of these General Terms of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL TERMS
We reserve the right to refuse access to the services to anyone at any time, for any reason.
You understand that your content (excluding your credit card information) may be transmitted unencrypted, involving (a) transmissions over various networks; and (b) modifications to comply with and adapt to technical connection requirements of networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or the use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for your convenience and are not intended to limit or affect these Terms.
ARTICLE 3 – CHANGES TO THE SERVICE AND PRICES
To meet Customer demands, many Products are imported from abroad (outside the European Union). Prices of Products sold on our websites are shown in Euros excluding tax, unless otherwise stated. Prices are clearly detailed on the Product description pages. They are also shown in Euros excluding tax on the Order page, in addition to specific shipping fees.
Please note that Product prices do not include import VAT, import taxes, or customs duties. These additional charges will be entirely the responsibility of the Customer as the recipient of the Product. The Customer is responsible for paying these taxes during the customs clearance of the Product. The Company cannot refund these taxes, as they are beyond its control.
Product prices include packaging, packing, shipping, transport, insurance, and delivery to the delivery address provided by the Customer.
For products shipped outside the European Union and/or overseas territories, the price is automatically calculated excluding taxes on the invoice. In some cases, customs duties, local taxes, or import fees may be applicable. The Company has no control over these additional charges.
It is the Customer's responsibility to inquire about these matters with the competent local authorities and to pay any fees (declarations, payments, etc.).
The Company therefore encourages you to check with the relevant local authorities to avoid any surprises when receiving your order.
ARTICLE 4 – PRODUCTS OR SERVICES (if applicable)
All products available for purchase on www.valavibe.com are new and have never been used before.
Some products or services may be exclusively available online through our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.
We have made every effort to display the colors and images of our products clearly on our online store. However, we cannot guarantee that the colors displayed on your computer screen will be accurate.
We reserve the right, without any obligation, to restrict sales of our products or services to certain persons, geographic regions, or jurisdictions. This restriction may be applied on a case-by-case basis.
Additionally, we reserve the right to limit the quantities of any product or service we offer. Product descriptions and prices may be changed at any time, without notice and at our sole discretion.
We also reserve the right to discontinue offering a product at any time.
Please note that any service or product offer presented on this site is void where prohibited by law.
ARTICLE 5 - ACCURACY OF BILLING AND INFORMATION ACCOUNT
We reserve the right to reject any order you place with us. At our sole discretion, we may reduce or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and/or shipping address.
If we make changes to an order or need to cancel it, we will do our best to inform you by contacting you via email and/or the billing address/phone number provided at the time of the order.
We reserve the right to restrict or prohibit orders that, at our sole discretion, appear to come from merchants, resellers, or distributors.
You agree to provide current, complete, and accurate order and account information for all orders placed through our online store. You commit to promptly updating your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please see our Return Policy.
ARTICLE 6 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide these tools "as is" and "as available," without any warranty, representation, or condition, and without our endorsement. We will not be legally responsible for any use of these optional third-party tools.
If you choose to use the optional tools offered on the site, you do so at your own risk and discretion, and you must review the terms of use imposed by the relevant third-party providers.
We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions of Sale and Use.
ARTICLE 7 - USER COMMENTS, SUGGESTIONS, AND OTHER PROPOSALS
If, at our request, you submit specific content (for example, to participate in contests), or if you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use any comments you send us, in any media.
We are not required (1) to maintain the confidentiality of comments; (2) to compensate anyone for any comments provided; (3) to respond to comments.
We may, but are under no obligation to, monitor, modify, or remove content that we consider, at our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions of Sale and Use.
You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, privacy, personality, or other personal or property rights. You also agree that your comments will not contain illegal, defamatory, offensive, or obscene content, nor will they contain computer viruses or other malware that could in any way affect the operation of the Service or any other associated website.
You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties about the origin of your comments. You are fully responsible for all comments you post as well as their accuracy. We assume no responsibility and disclaim any liability for any comment you post or that any other third party posts.
ARTICLE 8 – PERSONAL INFORMATION
The transmission of your personal data on our store is governed by our Data Protection Policy. Click here to view our Data Protection Policy.
ARTICLE 9 – UNAUTHORIZED USES
In addition to the prohibitions stated in the Terms and Conditions of Sale and Use, it is strictly forbidden to use the site or its content in the following ways: (a) for illegal purposes; (b) to encourage third parties to commit illegal acts or participate in them; (c) to violate any regional order or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe on our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person based on their gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that could compromise the functionality or operation of the Service or any other associated, independent, or Internet website; (h) to collect or track others' personal information; (i) to spam, phish, hijack a domain, extort information, crawl, explore, or sweep the web (or any other resource); (j) for obscene or immoral purposes; or (k) to bypass or compromise the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate these unauthorized uses.
ARTICLE 10 – INDEMNIFICATION OBLIGATION
You agree to indemnify, defend, and hold harmless Valavibe, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third party due to your violation of these General Terms and Conditions of Sale and Use or the documents they reference, or your violation of any law or the rights of a third party.
ARTICLE 11 – SEVERABILITY
If any provision of these General Terms and Conditions of Sale and Use is found to be illegal, void, or unenforceable, that provision may still be enforced to the fullest extent permitted by law, and the unenforceable part will be considered severed from these General Terms and Conditions of Sale and Use, without affecting the validity and enforceability of the remaining provisions.
ARTICLE 12 – TERMINATION
The obligations and responsibilities contracted by the parties before the termination date will remain in effect after the termination of this agreement, for all practical purposes.
These General Terms and Conditions of Sale and Use remain in effect until terminated by you or by us. You may terminate these General Terms and Conditions of Sale and Use at any time by informing us of your intention to no longer use our services, or when you stop using our site.
If we determine, at our sole discretion, that you have failed to meet your obligations, or if we suspect that you have not complied with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due up to the termination date (including that date), and/or we may deny you access to our services (or any part of them).
ARTICLE 13 - ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not be considered a waiver of such right or provision.
These Terms and Conditions of Sale and Use, along with any other policies or operating rules we publish on this site or in connection with the Service, constitute the entire agreement between you and us and govern your use of the Service, superseding all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms and Conditions of Sale and Use).
Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the party that drafted them.
ARTICLE 14 - APPLICABLE LAW
These Terms and Conditions of Sale and Use, as well as any other separate agreements by which we provide you with Services, shall be governed by and construed in accordance with the laws in force in France.
ARTICLE 15 - CHANGES TO THE TERMS AND CONDITIONS OF SALE AND USE
You can view the most recent version of the Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for any changes. Your continued use of or access to our site after any changes to these Terms and Conditions of Sale and Use have been posted constitutes acceptance of those changes.
ARTICLE 16 - CONTACT DETAILS
The Valavibe brand is the property of Soft ads.
All questions regarding the Terms and Conditions of Sale and Use must be sent to us at contact@valavibe.com
Contact us at:
Email: contact@valavibe.com
Phone: +33756830520
Monday to Friday: 9:30 AM to 6:30 PM.
Estimated response time: 24h to 48h.