Frequently Asked Questions

Do you offer free delivery?

Yes, we cover the shipping costs for all orders.

Which countries do you deliver to?

We deliver to France, the United Kingdom, Belgium, and Switzerland.

What are the delivery times?

Delivery time: 7 to 15 business days,
including 1 to 2 days for order processing and 6 to 13 days for transit time.

Can I return or exchange my order?

Yes, you can exchange or return your order at any time within 14 days.

Can I track my order once it has been shipped?

Once your order is placed, you can track it via our Track Your Order page.

How can I contact your customer service?

You can contact us by email at contact@valavibe.com or through our contact page.

Retour sous 14 jours Satisfait ou remboursé
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