Terms of sale
We will fully refund you if you do not receive your order within 15 days. (Valavibe's 15-day Protection)
This site is operated by Valavibe.
The terms "we", "us" and "our" used on this site refer to Valavibe.
Valavibe provides this website, and all information, tools and services available from this site, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing any of our products, you engage in our "Service" and agree to be bound by the following terms:
These Terms of Service and Use apply to all users of this site, including without limitation users who are browsers, sellers, customers, merchants, and/or contributors of content.
Please read these Terms of Service and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service and Use.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service and Use are considered an offer, acceptance is expressly limited to these Terms of Service and Use.
Any new features or tools which are added to the current store shall also be subject to these Terms of Service and Use.
You can review the most current version of the Terms of Service and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 - TERMS OF USE OF OUR ONLINE STORE
By agreeing to these Terms of Service and Use, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you may not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature.
A breach or violation of any of these Terms of Service and Use will result in an immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ARTICLE 3 – CHANGES TO THE SERVICE AND PRICES
In order to meet Customer demand, many Products are imported from abroad (outside the European Union). The prices of Products sold on our websites are stated in Euros exclusive of tax, unless otherwise indicated. Prices are clearly detailed on the Product description pages. They are also stated in Euros exclusive of tax on the Order page, in addition to specific shipping charges.
Please note that Product prices do not include import VAT, import taxes or customs duties. These additional charges will be entirely the responsibility of the Customer as the recipient of the Product. The Customer is responsible for paying these taxes at the time the Product clears customs. The Company will not be able to refund these taxes, as they are outside its control.
Product prices include the costs of packaging, packing, shipping, transport, insurance and delivery to the delivery address specified by the Customer.
For products shipped outside the European Union and/or French overseas territories (DOM-TOM), the price is automatically calculated exclusive of tax on the invoice. In certain cases, customs duties, local taxes or import duties may be payable. The Company has no control over these additional charges.
It is the Customer's responsibility to inquire about these matters with the relevant local authorities and to pay these charges (declarations, payment, etc.).
The Company therefore encourages you to inquire with the corresponding local authorities to avoid any surprises upon receiving your order.
ARTICLE 4 – PRODUCTS OR SERVICES (if applicable)
All products available for purchase on the site www.valavibe.com are new and have never been used before.
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products on our online store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. This restriction may be applied on a case-by-case basis.
We also reserve the right to limit the quantities of any products or services that we offer. Product descriptions and product prices are subject to change at any time without notice, at our sole discretion.
We also reserve the right to discontinue any product at any time.
Please note that any offer for any product or service made on this site is void where prohibited by law.
ARTICLE 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our online store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please see our Refund Policy.
ARTICLE 6 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including new tools and resources). Such new features and/or services shall also be subject to these Terms of Service and Use.
ARTICLE 7 - USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you grant us the right at any time, without restriction, to edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service and Use.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
ARTICLE 8 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Data Protection Policy. Click here to view our Data Protection Policy.
ARTICLE 9 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service and Use, you are prohibited from using the site or its content as follows: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regional ordinances or international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 10 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Valavibe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 11 – SEVERABILITY
In the event that any provision of these Terms of Service and Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service and Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
ARTICLE 12 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service and Use are effective unless and until terminated by either you or us. You may terminate these Terms of Service and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service and Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ARTICLE 13 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service and Use shall not constitute a waiver of such right or provision.
These Terms of Service and Use and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service and Use).
Any ambiguities in the interpretation of these Terms of Service and Use shall not be construed against the drafting party.
ARTICLE 14 - GOVERNING LAW
These Terms of Service and Use, along with any separate agreements by which we provide you Services, shall be governed by and construed in accordance with the laws in force in France.
ARTICLE 15 - CHANGES TO THE TERMS OF SERVICE AND USE
You can review the most current version of the Terms of Service and Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service and Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service and Use constitutes acceptance of those changes.
ARTICLE 16 - CONTACT INFORMATION
The Valavibe brand is owned by Soft ads.
Questions about the Terms of Service and Use should be sent to us at contact@valavibe.com
Contact us at:
Email: contact@valavibe.com
Phone: +33756830520
Monday to Friday: 9:30 AM to 6:30 PM.
Estimated response time: 24h to 48h.