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FAQ

Do you offer free delivery?

Yes, we cover the shipping costs for all orders.

Which countries do you deliver to?

We deliver to France, the United Kingdom, Belgium, and Switzerland.

What are the delivery times?

Delivery time: 7 to 15 business days, comprising 1 to 2 days for order processing and 6 to 13 days for transit.

Can I return or exchange my order?

Yes, you can exchange or return your order at any time within 14 days.

Can I track my order once it has been shipped?

Once you have placed your order, you can track it via our Track your order page.

How can I contact your customer service?

You can contact us by email at contact@valavibe.com or via our contact page.

14 days Return Money-back guarantee
Secured Payment Encrypted transactions
Free delivery On all orders